Privacy Policy
Last Updated: 30 June 2026
At Simply Lujane, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit www.simplylujane.com�, make a purchase, or contact us.
Information We Collect
When you visit our website or place an order, we may collect the following information:
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Full name
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Email address
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Billing address
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Shipping address
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Telephone number
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Payment information (processed securely through our payment providers)
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Order history
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IP address
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Browser type
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Device information
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Website usage information
We do not store your full payment card details.
How We Use Your Information
We use your personal information to:
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Process and deliver your orders
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Provide customer support
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Manage your account
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Send order confirmations and shipping updates
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Process refunds and returns
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Improve our website, products and customer experience
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Prevent fraud and protect our business
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Comply with legal obligations
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Send promotional emails and marketing communications where you have chosen to receive them
You may unsubscribe from marketing emails at any time.
Sharing Your Information
We never sell your personal information.
We may share your information with trusted third-party service providers where necessary to operate our business, including:
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Shopify (our ecommerce platform)
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Payment providers
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Delivery and courier companies
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Website analytics providers
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Email marketing providers
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Fraud prevention services
These providers only receive the information necessary to perform their services.
Cookies
Our website uses cookies and similar technologies to:
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Improve your browsing experience
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Remember your preferences
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Analyse website traffic
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Measure website performance
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Improve our marketing activities
You can control or disable cookies through your browser settings, although this may affect certain website functionality.
Data Security
We use industry-standard security measures to help protect your personal information against unauthorised access, disclosure, alteration or destruction.
While we take reasonable steps to safeguard your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
International Customers
As we ship worldwide, your information may be processed in countries outside your own where necessary to fulfil your order or provide our services. We ensure appropriate safeguards are in place to protect your personal information.
Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your information
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Restrict or object to certain processing
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Withdraw consent for marketing communications
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Request a copy of your personal information
To exercise any of these rights, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or website functionality.
The latest version will always be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Simply Lujane